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Support

Support

GRAPHY-Next itself is free under AGPL-3.0. Onboarding, hands-on training and priority support are offered through the plan for companies and educational institutions.

Hours: During business hours, on an as-needed basis / Channels: Email, chat, Slack and similar (we do not offer telephone support)

Enterprise

For companies and educational institutions

An annual agreement covering on-site onboarding, hands-on training and priority support. Quoted individually according to the scale of your use.

Request a quote

On-site support (visit)

¥20,000 per visit plus actual travel costs (quoted separately; needs to be arranged in advance). To arrange one, please get in touch.