Support
Support
GRAPHY-Next itself is free under AGPL-3.0. Onboarding, hands-on training and priority support are offered through the plan for companies and educational institutions.
Hours: During business hours, on an as-needed basis / Channels: Email, chat, Slack and similar (we do not offer telephone support)
Enterprise
For companies and educational institutions
An annual agreement covering on-site onboarding, hands-on training and priority support. Quoted individually according to the scale of your use.
Request a quoteOn-site support (visit)
¥20,000 per visit plus actual travel costs (quoted separately; needs to be arranged in advance). To arrange one, please get in touch.